Long-term service agreements for turbines and generators

In today’s operating environment, a long-term approach to equipment lifecycle management and maintenance is often missing. Long-term service agreements by Fortum are specifically designed to handle the maintenance of turbine generators throughout the equipment lifetime.

A partnership with a competent service provider who knows the plant’s equipment history, performs continuous monitoring of its condition and spare parts management, and takes the corrective action needed before major failures occur brings clear savings to the power plant owner. If issues still do occur, no time is wasted in selecting the service provider – a knowledgeable, specialised technical support and maintenance staff is always available on short notice, so that the time and effort can be focused on fast problem solving.

Fortum’s expertise with a wide range of turbine generators from several different equipment manufacturers gives it the ability to cover the owner’s entire fleet of equipment from various brands. Spot-on support is available on short notice and locally for immediate and unexpected technical issues.

Having a strong service partner gives plant owners an excellent basis for updating their maintenance plans, an understanding about why specific maintenance activities are needed, and clear guidance for planning future investments. This is a powerful tool in bringing turbine generator-related risks to an acceptable level – even if the plant’s own staff would no longer have the needed special competence on high-value and high-risk turbomachinery.

In a long-term service agreement with Fortum, the contract scope and terms are defined jointly with the customer based on the level of support needed. In the simplest form, the contract can be a frame agreement that offers support for unexpected situations and easy ordering of small standard services. An inspection agreement consists of selected inspections, condition monitoring measurements, and analysis services performed according to a predefined schedule. The deepest form of collaboration is a full-scope agreement in which Fortum takes full maintenance responsibility for the turbine island, covering all the necessary maintenance actions for the whole shaft line and secondary equipment.