We care about your privacy
We take your data privacy seriously. Below, you can find information about how we collect, process and use the data which you provide to us.
A clear purpose for the information collected
We need to collect and treat your personal data for many different purposes and in several ways. For example, we collect information in the relationship we have with you to manage our customer relationships, employment relationships, or other business relationships we have with our external stakeholders.
Common for all our personal data processing is that it is carried out with appropriate safeguards and following the fundamental principles in data protection legislation.
Data privacy in our different markets
You will find your local privacy information at the company's website:
Fortum's privacy notices and translations
- English: Privacy notice for customers
- Finnish: Tietosuojaseloste - Asiakkaat
- Swedish: Integritetspolicy för Fortums kunder
Further information and contacts
Fortum takes privacy seriously and complies with privacy laws. As a result, customers, employees, and other stakeholders can trust that we manage data privacy correctly and transparently. Ensuring the individual's right to data protection is embedded in Fortum's shared corporate values of curiosity, responsibility, respect and integrity, which form the ethical basis for all work at Fortum.
All Fortum divisions and functions, suppliers, and external employees must follow our Privacy Policy.
We offer various services and products in our different markets. Please visit our local sites for information on what personal data we collect and process in our different applications and services and for information on exercising your rights.
- Finland Finland - External link
- Sweden Sweden - External link
- Norway Norway - External link
- Poland Poland - External link
Contact the Privacy Office to ask questions and comment on Fortum’s privacy approach.
You can also reach Fortum’s Data Protection Officer through the abovementioned channels.