Electricity agreement contract terms for households

We apply the general terms recommended by the Finnish Energy Industry Association (Energiateollisuus ry) and specific terms for the contract in our electricity agreements. The contracts differ, for example, in terms of duration and pricing.

General electricity sales terms (in finnish)

General electricity sales terms SME 2024 (valid from 18.10.2024)
General electricity sales terms SME 2014 (valid until 17.10.2024)

General electricity supply terms and conditions (in finnish)

General electricity supply terms and conditions STE 2024 (valid from 18.10.2024)
General electricity supply terms and conditions STE 2019 (valid until 17.10.2024)

Contract specific terms and conditions (in finnish)

Contracts differ, for example, in terms of duration and pricing. You can check the terms of your new contract starting here. These terms and conditions are valid from October 18, 2024.

Terms and conditions for additional services (in finnish)

Fortum-App (in finnish)

Fortum-app terms and conditions

Other (in finnish)

Questions? Contact us.

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Download the Fortum app or log in to the online version to view your contract details. You’ll find information about your electricity contract and consumption, among other things.

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Other contract terms

Fortum Lähisähkö -contract terms

Fortum Lähisähkö -contracts terms (in finnish) (valid from 7.5.2024 alkaen)
Fortum Lähisähkö -contract terms (in finnish) (valid before 7.5.2024)
Fortum identiteettisuoja -contract terms